Frequently Asked Questions
African Products is an online platform dedicated to offering a curated selection of authentic African products, including handcrafted artifacts, organic herbal products, African fashion, and more.
We source our products directly from skilled artisans and reputable suppliers across various countries in Africa, ensuring authenticity and quality.
You can place an order directly through our website by adding items to your cart and proceeding to checkout.
We accept major credit cards (Visa, MasterCard, American Express) and other payment methods as indicated during the checkout process.
Shipping times may vary depending on your location and the selected shipping method. We strive to process orders promptly, and you will receive a tracking number once your order is shipped.
Refunds are processed within a reasonable timeframe after the returned item is received and inspected. Please contact us through our Returns Portal to initiate a refund request.
Yes, we take pride in offering authentic African products sourced directly from Africa. Each item in our collection reflects the rich cultural heritage and craftsmanship of the region.